Getting Started · Last updated Sep 2, 2026
Getting started with TEBHOS
Creating an account, setting up your first server, inviting friends and discovering a community — in five steps.
Read articleHelp Center
How can we help? Step-by-step guides and answers, from setup to billing.
Getting Started
Creating an account, installing the app and first steps.
Getting Started · Last updated Sep 2, 2026
Installing the app: browser, home screen and Windows
Steps to add TEBHOS to the home screen from the browser on Android and iPhone, and installing the Windows desktop app.
Read articleGetting Started · Last updated Sep 2, 2026
Quick switcher (Ctrl+K)
Jump between servers, channels and chats from the keyboard: the shortcut, search and tips.
Read articleAccount Settings
Password, 2FA, profile, data export and account deletion.
Account Settings · Last updated Sep 2, 2026
How to delete or disable your account
How to permanently delete or temporarily disable your TEBHOS account, and what happens to your data.
Read articleAccount Settings · Last updated Sep 2, 2026
Password and two-factor authentication (2FA)
Changing your password, setting up 2FA with an authenticator app, backup codes and what to do if you lose access.
Read articleAccount Settings · Last updated Sep 2, 2026
Exporting your account data
How to request a complete export of your TEBHOS data.
Read articleAccount Settings · Last updated Sep 2, 2026
Minimum age requirements
13 to use TEBHOS and 18 to make purchases; how age is determined, and what happens if an account is suspected of being underage.
Read articleAccount Settings · Last updated Sep 2, 2026
Customising your profile
Avatar, banner, accent colour, theme and app logo — which are free for everyone and which come with Pro.
Read articleServer Settings
Roles, moderation, server visuals and Discover.
Server Settings · Last updated Sep 2, 2026
Roles and permissions
Creating roles, permission groups, role order, channel-level permissions and the @everyone role.
Read articleServer Settings · Last updated Sep 2, 2026
Moderation and the audit log
Deleting messages, time-outs, kicks and bans; what the audit log shows, and tips for keeping your server tidy.
Read articleServer Settings · Last updated Sep 2, 2026
Invite background, banner and animated icon
The server visuals unlocked by boost level, and how to upload them.
Read articleServer Settings · Last updated Sep 2, 2026
Getting listed in Discover
The two ways to get your server into Discover — Level 2 boost or Business Class — and the steps to turn on the listing.
Read articlePro, Shop and Boosts
TEBHOS Pro, shop items, boost levels and Business Class.
Pro, Shop and Boosts · Last updated Sep 2, 2026
What is TEBHOS Pro, and how do I buy it?
What Pro offers, the real prices, and the purchase steps from the shop to the Polar payment page.
Read articlePro, Shop and Boosts · Last updated Sep 2, 2026
Cancelling your TEBHOS Pro subscription
Cancellation takes effect at the end of the period: perks continue until then, and there is no partial refund. The steps are here.
Read articlePro, Shop and Boosts · Last updated Sep 2, 2026
Gifting Pro and server boosts
The flow for gifting Pro to a friend, and how the 10 free boosts and 30-day boosts work.
Read articlePro, Shop and Boosts · Last updated Sep 2, 2026
Boost levels
₺49.99 / 30 days; what Level 1 (10 boosts) and Level 2 (25 boosts) unlock, and how to boost.
Read articlePro, Shop and Boosts · Last updated Sep 2, 2026
Shop items: nameplates, avatar decorations and bundles
Item types and price ranges, where they appear, how to equip and gift them.
Read articlePro, Shop and Boosts · Last updated Sep 2, 2026
Business Class
The per-server subscription bought by the owner: 399.99 TL/month, yellow tick, Level 2 perks and a Discover tab.
Read articlePayments and Billing
Payment methods, refunds, subscription management and gift codes.
Payments and Billing · Last updated Sep 2, 2026
Payment methods and invoices
Polar processes payments as merchant of record; card payments, VAT-inclusive prices and invoices sent to your email.
Read articlePayments and Billing · Last updated Sep 2, 2026
Refunds
5-day requests for Pro and Business Class; boosts and shop items non-refundable; unredeemed Pro gifts within 5 days; how to request a refund.
Read articlePayments and Billing · Last updated Sep 2, 2026
Managing your subscription
Renewal, updating your payment method, invoice history and cancellation — the Polar customer portal and in-app settings.
Read articlePayments and Billing · Last updated Sep 2, 2026
Redeeming a gift code
Redeeming a gift code at tebhos.com/gift/redeem or inside the app; accounts that already have Pro, and troubleshooting.
Read articlePayments and Billing · Last updated Sep 2, 2026
Unauthorised charges
When you see a Polar/TEBHOS transaction you do not recognise: identifying it, securing your account and writing to us before a chargeback.
Read articleSafety, Privacy and Policy
Reports, copyright, your KVKK rights and safety tips.
Safety, Privacy and Policy · Last updated Sep 2, 2026
Reporting content, users or servers
How to report Community Guidelines violations: what to include, special cases and what happens after a report.
Read articleSafety, Privacy and Policy · Last updated Sep 2, 2026
Copyright and intellectual property complaints policy
How to report suspected copyright or intellectual property violations on TEBHOS.
Read articleSafety, Privacy and Policy · Last updated Sep 2, 2026
KVKK requests and your rights
Your rights under Article 11 of the KVKK, how to apply, the 30-day response time and your right to complain to the Authority.
Read articleSafety, Privacy and Policy · Last updated Sep 2, 2026
How long TEBHOS keeps your information
How long TEBHOS retains different types of information and why we keep it.
Read articleSafety, Privacy and Policy · Last updated Sep 2, 2026
Safety tips
Protecting your account, fake gifts and “free Pro” traps, unknown links and privacy settings.
Read articleTroubleshooting
Voice, screen sharing, file limits and the Windows app.
Troubleshooting · Last updated Sep 2, 2026
Reporting a bug
How to file clear, high-quality bug reports for the TEBHOS support team.
Read articleTroubleshooting · Last updated Sep 2, 2026
File and message limits
10 MB / 200 MB per attachment, 2,000 / 4,000 characters per message, and per-server expression limits.
Read articleTroubleshooting · Last updated Sep 2, 2026
How attachment expiry works
How we set attachment expiry and what to do before a file is removed.
Read articleTroubleshooting · Last updated Sep 2, 2026
Troubleshooting voice issues
Microphone permissions, device selection, the mic test and DeepFilter noise suppression — a step-by-step checklist.
Read articleTroubleshooting · Last updated Sep 2, 2026
Screen-sharing problems
Sharing will not start, black screen, blurry picture and no audio — the steps to try in order.
Read articleTroubleshooting · Last updated Sep 2, 2026
Windows app updates
How automatic updates work, what to do if no update arrives, and reinstalling the app.
Read articleTroubleshooting · Last updated Sep 2, 2026
Applying to the Partner Programme
The 500-active-member threshold, the application wizard, and what partnership genuinely brings today.
Read articleDidn't find your answer?
Write to our support team; we reply within 48 hours. If it concerns your account, writing from the email address registered to your account speeds things up.
[email protected]