You can cancel TEBHOS Pro at any time. Cancellation takes effect at the end of the current billing period: every Pro perk stays on until the period ends, and no further charge is taken after that. There is no partial refund for the remaining time.
How to cancel
There are two routes; both give the same result.
- From inside the app: in User Settings → Subscription, press Cancel subscription and confirm. Your subscription is marked as “ending at the end of the period”; the end date is shown on the same screen.
- From the Polar customer portal: open the subscription-management link in Polar’s purchase email and cancel the subscription. Because Polar processes payments as our merchant of record, renewal can be stopped there as well.
If you cannot find the email or run into a problem, write “I want to cancel my subscription” to [email protected] from the email address registered to your account; we reply within 48 hours and handle it for you.
What happens when you cancel?
- Nothing changes until the period ends. You use every day you paid for as Pro; the Pro badge, the limits and the cosmetic features stay on.
- When the period ends, your account returns to TEBHOS Başlangıç; limits drop to the free tier (2,000-character messages, 10 MB files, 96 kbps audio) and the Pro badge is removed from your profile.
- None of your data is deleted. Your messages, files and servers stay exactly as they are. Files over 10 MB that you uploaded while on Pro also stay put — only new uploads are subject to the free limit.
- Items you bought separately from the shop (nameplates, avatar decorations and so on) remain yours — they are not tied to the subscription. Pro-only appearance settings (banner, gradient theme, app logo) are switched off when Pro ends; they come back if you re-subscribe.
- Boosts you have handed out run their own 30-day course; cancelling does not end them early.
If you change your mind
Before the period ends, you can undo the cancellation from the same screen; your subscription carries on renewing as before. Re-subscribing after the period has ended is also possible: Pro features switch back on immediately. One exception: the 10 free boosts are a lifetime one-off — re-subscribing does not grant a second batch.
Quick answers
- Is there a refund for the remaining days? No. Because cancellation takes effect at the end of the period, you use the remaining time anyway; no partial refund is made. For refund requests within the first 5 days after purchase, see Refunds.
- I think I was charged wrongly or twice. Write to [email protected]; we investigate together with the Polar records. See Unauthorised charges.
- Can I switch from the yearly plan to monthly? Cancel the current period and re-subscribe with the plan you want once it ends. Details are in managing your subscription.